ACCOUNT VERIFICATION

Before your winnings can be processed, you must first verify your Fair Go account details.

HOW TO VERIFY YOUR ACCOUNT?

To complete the account verification, you must upload your documents to verify the personal details used to register the Fair Go account. You can do this when requesting the payout in the casino cashier. Please note that the documents may vary based on your account and the deposit method used. Only high-quality documents will be accepted. 

• A coloured copy of a Government-issued photo ID (Passport or National ID front and back or Driver Licence front and back).

 

• Colour copy of a proof of address (Utility Bill, Bank Statement or Card statement, not older than three months).

 

• If requested by our team, you will need to send a picture of you holding a Government-issued photo ID next to your face.

All documents must be legible and valid (not expired), with all four corners visible. The picture quality should be clear enough to verify the details. The entire ID and your face must be visible.

Using a Credit Card or eWallet?

Fair Go reserves the right to ask for further documentation at our discretion. For example, the following (but not limited to) documentation:

• A copy of the credit card (front and back); if you used a credit/debit card to fund your account.

• A screenshot of your eWallet account showing the registered information; if you used an eWallet to fund your account.
  
  

Before proceeding with the account verification, we recommend that you familiarize yourself with the minimum and maximum allowed withdrawal amount. You can find this information on our payouts page here.

Have questions about your account verification at Fair Go Casino?

We are ready to help! Fair Go Casino Live Chat is available 24/7. Get in touch today!