24/7 LIVE ONLINE SUPPORT
Contact our online casino support team via Live Chat, have us call you or send us e-mail through
Our team is available 24/7 to answer your questions.
Contact our online casino support team via Live Chat, have us call you or send us e-mail through
Our team is available 24/7 to answer your questions.
FREQUENTLY ASKED QUESTIONS
If you are using a mobile device, simply log in or sign up to Fair Go Casino, and tap the deposit button in the middle of the screen. Choose your preferred deposit method and follow the steps to deposit.
If you are using a desktop device, tap “Cashier” on the left of the screen. Under the “Deposit” tab, choose your preferred deposit method and follow the steps to deposit.
If you ever receive a message “Your deposit has been Pre-Authorised”, it means that your deposit was not successful and your account was not charged. Wait for 10 minutes and try to deposit again. In most cases, it won’t help if you try to deposit again immediately. If the problem persists, however, please contact our support team via Live chat or email: [email protected]
When making your first deposit, enter the code WELCOME in the bonus section and the bonus will be redeemed, as soon as your deposit is processed. The maximum $1,000 bonus can be collected by depositing $200 - five times. The minimum deposit is only $20.
Access your entire transaction history at Fair Go Casino by logging into your account and navigating to 'My Account' section .
Start by choosing the bonus from the ‘Bonuses’ tab in the footer menu on mobile (for the Desktop users: ‘Cashier’, ‘Coupons’ tab). Then enter the coupon code. Upon entering the code you'll be invited to make a deposit.
Find the hottest promotions on our Promotions page, Fair Go Homepage, your casino inbox or if you are our email subscriber, delivered directly to your email inbox.
Playthrough is the amount you need to wager, before you can withdraw winnings. The total amount of bets you make must add up to the playthrough, it does not matter if you win or lose on the bet. You can check playthrough in the cashier section of the casino, when you click on your balance..
If your credit card deposit is declined, please try the following:
1) Ensure your card is set up for international transactions;
2) Check that you have sufficient funds available;
3) Verify that your card hasn’t reached any transaction limit;
4) If the issue persists, try using an alternative deposit method;
5) Contact our support team for further assistance.
Start playing with only a $5 minimum deposit when depositing with Lightning Bitcoin. However, other deposit methods have different amounts. For more info, please view our Payments table above.
Fair Go Casino is 100% safe and legit and has been reviewed by thousands of Australian players. We take security at Fair Go online casino very seriously. We use a range of industry top security protocols, including 128-bit and SSL data encryption technologies, to ensure that deposits and withdrawals are carried out in a safe and secure manner.
With being Australia's premier online casino destination, exceptional customer support is one of the top priorities here at Fair Go Casino. No matter the day, the time or the location - the excellent support team is here to assist you! Solving queries about the blood-rushing bonuses, the vivid game variety or any technical matters - we have your back!
Top-Notch Customer Service
As soon as you contact the Fair Go Casino team, you are connected to excellent reps most casinos would admire! Customers feel the professionalism and an extensive training the staff completed, so rest assured, all your questions will be answered.
Fair Go 24/7 Instant support
Your gaming experience is in excellent hands with the Fair Go Casino Customer Support! Of course, serving you, our cherished member, is Fair Go Casino's priority. Contact Fair Go anytime - we are here all day, everyday 24/7!
How to reach us?
Send us an email at [email protected] for swift assistance, and we'll get back to you as soon as possible or chat with us online using Live chat instant chat. Prefer calling? Schedule a call and we'll reach out at a time that is convenient for you.
Join us today and experience the Fair Go for yourself!