FREQUENTLY ASKED QUESTIONS 

If you are using a mobile device, simply log in or sign up to Fair Go Casino, and tap the deposit button in the middle of the screen. Choose your preferred deposit method and follow the steps to deposit.

If you are using a desktop device, tap “Cashier” on the left of the screen. Under the “Deposit” tab, choose your preferred deposit method and follow the steps to deposit.

If you ever receive a message “Your deposit has been Pre-Authorised”, it means that your deposit was not successful and your account was not charged. Wait for 10 minutes and try to deposit again. In most cases, it won’t help if you try to deposit again immediately. If the problem persists, however, please contact our support team via Live chat or email: [email protected]

No, there are no deposit fees at Fair Go Casino. However, your payment provider might charge a small fee.

Access your entire transaction history at Fair Go Casino by logging into your account and navigating to 'My Account' section .

Your credit card statement will not reflect your participation in an online gaming activity or link you to Fair Go Casino.

If your credit card deposit is declined, please try the following:

1) Ensure your card is set up for international transactions;

2) Check that you have sufficient funds available;

3) Verify that your card hasn’t reached any transaction limit;

4) If the issue persists, try using an alternative deposit method;

5) Contact our support team for further assistance.

Start playing with only a $5 minimum deposit when depositing with Lightning Bitcoin. However, other deposit methods have different amounts. For more info, please view our Payments table above.

Fair Go Casino is 100% safe and legit and has been reviewed by thousands of Australian players. We take security at Fair Go online casino very seriously. We use a range of industry top security protocols, including 128-bit and SSL data encryption technologies, to ensure that deposits and withdrawals are carried out in a safe and secure manner.

Players must be 18 years of age to have an account at Fair Go Casino.

All browsers can be used to play at Fair Go Casino. We do, however recommend Google Chrome for the best performance.

When making your first deposit, enter the code WELCOME in the bonus section and the bonus will be redeemed, as soon as your deposit is processed. The maximum $1,000 bonus can be collected by depositing $200 - five times. The minimum deposit is only $20.

Please note: if you deposit smaller amounts, you will collect a smaller welcome bonus

Cashback is a very special promotion at Fair Go that's loved by many of our players. Cashback is created to help customers play more when they run out of luck. Cashback is credited on all busted deposits without a bonus attached, i.e. if you use a deposit bonus, we will not be able to credit you with cash back on that particular deposit. Cashback bonuses can be played on all Pokies plus on Keno and European Slot Poker. Cashback carries only 10x playthrough and no maximum cash-out.

Please note that the maximum bet rule is applied to Cashback promotion as well.

Contact our customer support team or simply type in "cashback" in the Live Chat. Our efficient bot Kev will add it right away.

Start by choosing the bonus from the ‘Bonuses’ tab in the footer menu on mobile (for the Desktop users: ‘Cashier’, ‘Coupons’ tab). Then enter the coupon code. Upon entering the code you'll be invited to make a deposit.

A wagering requirement is a multiplier that represents the number of times you have to play through a bonus before you are able to withdraw any winnings.

For example, under the circumstances of a 30x wager requirement when a player deposits $20 with a 100% deposit, the player must wager 30x the deposit amount and 30x the bonus amount. Each bet will go towards the wagering requirement whether it is a win or a loss.

Find the hottest promotions on our Promotions page, Fair Go Homepage,  your casino inbox or if you are our email subscriber, delivered directly to your email inbox.

Most of the withdrawal methods have no fee, except a bank wire. For detailed, information, see here

Yes, you can reverse your payout request as long as its status is “pending withdrawal."

To withdraw your winnings your account must be verified. To verify your account, click on Account Verification under "Withdraw" tab and upload the documents required.

No, you must meet the playthrough requirements to withdraw funds. If you do not wish to continue with a promotion, you can decline the deposit match coupon or contact us for assistance.

Yes, withdrawal limits depend on the banking method you use. You can find specific limits on our here or in the withdrawal section of your Casino cashier. If you need further assistance, our customer support team is available 24/7.